iStore is looking for an Assistant Store Leader
Updated: Dec 19, 2019
Become an Assistant Store Leader and create great experiences for partners and customers alike.
If you have what it takes to be a leader and want to develop your skills in retail, this position is open for you! As an Assistant Store Leader, you help run shifts and overall store operations, assist the store leader in leading the store team. You make sure that teammates are disciplined, motivated, and mentored.
You must have excellent analytical skills to quickly make decisions that impact store operations and ensure store targets are met. You must also be well organized, extremely keen to details, and a team player.
Your Duties and Responsibilities
Ensure the store’s daily operational tasks are consistently accomplished
Compliance of the retail store to company’s KPIs and metrics
Report accurate and complete feedback for Dashboard Monday meetings
Be overall in-charge of collating documents whether hard or soft copy (i.e Delivery receipts, Invoices, SRO etc ) in the store
Managing shifts and schedules for the team and other manpower concerns as guided by the company’s house rules and handbook
Substitute if there is a key position missing in their team (cashier/ stockman/ help desk)
Maintain merchandising excellence according to APR merchandising guidelines in the store at all times
Deal with irate or difficult customers and escalate as necessary
Ensure compliance of retail store staff on Apple Customer Experience at all times
Ensure that the store is sufficiently stocked at all times
Ensures performance of the store in accomplishing set sales targets and quotas
Provide retail team and management with feedback and preside solution proposal to improve performance of the store
Perform duties as needed related to company services and deliverables
Your Qualifications and Skills
Be a graduate of any four-year course
Have at least 1-2 years managerial experience, preferably in a global company
Have strong communication skills to clearly impart the company’s vision to the team you oversee
Have a passion for learning about Apple technology and products
Be proficient in Apple Customer Experience and Selling Skills and be able to coach/ train their staff
Be proficient in the product knowledge of iStore’s product line and be able to coach/ train their staff
Love talking to people and help them find the best Apple solution
Be adaptable and flexible by nature; you must be composed and collected as you balance the diverse needs of your team in the midst of constant change and pressure
Be flexible with your schedule. Your work hours will be based on business needs.
Be willing to be trained in Cebu (for Out-of-Town Branches)
Be passionate about creating a positive working environment
Love ideals of teamwork, excellence, innovation, trust and respect
Be willing to be assigned at SM City Cebu, SM Seaside, Ayala CDO, SM IloIlo, or SM Bacolod.
At iStore, we think different but we work as one. We believe that success is a progressing journey of constant learning, improvement, and growth everyday. We help each other overcome any challenge and we don't settle for less. We value trust and respect for one another and work collaboratively with a can-do attitude.
Join us and grow your career while enriching people’s lives through technology at iStore! Submit your application letter and updated resume to firstname.lastname@example.org